Welcome to Mithra Essentials! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using the site. If you do not agree to these terms, please do not use our website.
1. General Information
This website (www.mithraessentials.com) is operated by Ayecare International, located at:
Address:
M-3, K Mall, East Fort, Thripunithura,
Ernakulam, Kerala – 682301, India
Email: service@mithraessentials.com
Phone: +91 9447 727 154
2. Use of the Website
By accessing this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree to use the website for lawful purposes only and in accordance with these terms and conditions.
3. Product Information and Accuracy
We aim to provide accurate and up-to-date information about our products. However, there may be occasional inaccuracies, typographical errors, or omissions regarding product descriptions, pricing, promotions, availability, or other information. We reserve the right to correct any errors and to change or update information at any time without prior notice.
4. Pricing and Payment
All prices listed on our website are in Indian Rupees (INR). We reserve the right to modify prices at any time. Payment can be made via Razorpay or other available secure payment gateways. By placing an order, you agree to pay the listed price at the time of purchase, including any applicable taxes and shipping fees.
5. Shipping and Delivery
We strive to ensure prompt delivery of all orders. However, delivery times may vary based on location and availability of products. Any delays or issues with shipping will be communicated to the customer as soon as possible.
6. Returns and Refunds
If you are not satisfied with your purchase, please refer to our Returns & Exchanges policy for information on how to request a refund or return a product. We offer a 15-day money-back guarantee on select products like our Mithra Night Cream, subject to the terms specified in our refund policy.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Ayecare International or its licensors. Unauthorized use of this content is strictly prohibited.
8. User Accounts
When creating an account on our website, you are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to accept responsibility for all activities under your account and ensure that all information provided is accurate.
9. Limitation of Liability
Ayecare International shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. We do not guarantee that the website will be error-free, uninterrupted, or free from viruses or other harmful components.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data when using our website.
11. Modification of Terms
Ayecare International reserves the right to modify these terms and conditions at any time without prior notice. Changes will be posted on this page, and your continued use of the site following any changes signifies your acceptance of the revised terms.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the state of Kerala, India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala.
If you have any questions regarding these terms and conditions, please contact us at service@mithraessentials.com or call us at +91 9447 727 154.