At Mithra Essentials, operated by Ayecare International, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when you visit our website (www.mithraessentials.com) and when you purchase our products or services.
1. Information We Collect
We may collect personal information from you in various ways, including but not limited to:
- When you visit or register on our website.
- When you place an order or subscribe to our newsletter.
- When you contact us through email, phone, or customer service.
The personal information we collect may include your name, email address, shipping address, phone number, payment information, and any other details necessary to process your orders or provide customer service.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To process your orders, deliver products, and manage payments.
- Customer Support: To respond to your inquiries, provide customer support, and assist with any issues related to your purchase.
- Marketing and Promotions: To send you marketing communications, including newsletters, promotions, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions included in our emails.
- Site Improvements: To improve our website, products, and services based on your feedback and usage patterns.
3. Data Security
We take the protection of your personal information seriously and implement appropriate technical and security measures to safeguard your data. We use industry-standard encryption and secure connections (SSL) to protect your payment details and personal data during transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or conducting business operations. These third parties are obligated to maintain the confidentiality of your information.
We may also disclose your personal information if required by law or in response to a valid legal request.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your browser that help us analyze website traffic, personalize content, and remember your preferences for future visits.
- Types of Cookies We Use:
- Essential Cookies: These are necessary for the basic functioning of the website, such as enabling you to navigate through the site and access secure areas.
- Performance Cookies: These help us understand how visitors interact with our website by collecting information on visitor behavior, which helps us improve website performance.
- Functional Cookies: These remember your preferences and allow for a more personalized experience.
You can control cookies by adjusting your browser settings. However, disabling cookies may limit your access to certain features of our website.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information by logging into your account or contacting us directly.
- Opt-out of receiving marketing communications by following the instructions in the communications or contacting us at service@mithraessentials.com.
- Request that we restrict or stop using your personal information in certain circumstances, subject to applicable laws.
7. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we do not take responsibility for the content or privacy practices of those websites. We recommend that you review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18 without parental consent, we will delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes to this policy will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us:
Ayecare International
M-3, K Mall, East Fort, Thripunithura,
Ernakulam, Kerala – 682301, India
Email: service@mithraessentials.com
Phone: +91 9447 727 154