Our Promise to You
At Mithra Essentials, we believe in the effectiveness of our products. That’s why we offer a 10-Day Money-Back Guarantee on the Mithra Fairness Cream 10 Days Pack (6g). If you don’t see the desired results within 10 days of consistent use, you can request a refund.
Terms & Conditions
Eligibility: This guarantee applies only to the Fairness Cream 10 Days Pack (6g) and is valid only for the first order placed by a customer. Subsequent purchases are not eligible for this money-back guarantee.
Proof of Purchase: A valid proof of purchase, such as an order confirmation email or receipt, is required to process any refund requests. Refunds cannot be issued without proof of purchase.
Timeframe for Request: Refund requests must be submitted within 30 days of the purchase date. Requests submitted beyond this period will not be eligible.
How to Request a Refund:
- Complete the Refund Request Form on this page, confirming that you followed the application instructions.
- Ensure all required fields are filled, including confirmation of the recommended application steps.
Refund Amount:
- Indian Customers: Full product price will be refunded. Shipping is free within India, so no additional charges apply.
- International Customers: Only the product price will be refunded. Shipping fees paid at the time of purchase are non-refundable.
Processing Time: Approved refunds will be processed within 5-7 business days after confirming eligibility. The refund will be credited to the original payment method.
Conditions of Use: To qualify for the refund, the product must have been used as directed (daily use according to the instructions on the product page and packaging).
One-Time Refund: This money-back guarantee is applicable only once per customer, and only for the first order of the Fairness Cream 10 Days Pack (6g).
How to Request a Refund
To request a refund, please fill out the form below. Once we receive your request, we will review it and process your refund within 5-7 business days.